1. Shipping and Delivery

Currently, there is no shipping or physical delivery service available for our products and services. All transactions are entirely digital, and all in-game purchases are delivered instantly upon confirmation of payment.

2. Delivery of Digital Content

For in-game purchases, once the transaction is successfully processed, the purchased content (such as virtual items, or services) will be delivered to your account immediately. No physical shipment is involved in these transactions.

3. Refund Eligibility

Refunds for digital content are processed according to our refund policy. Please refer to the Refund Policy for more information.

4. Order Confirmation

After completing a transaction, you will receive an order confirmation email detailing the purchased items. If you do not receive this email, please contact our support team for assistance.

5. Issues with Digital Content

If you encounter any issues with the delivery of your digital content, such as in-game items not appearing or access being blocked, please contact our customer support team immediately at Support@playcrazeludo.com. We will assist you in resolving the issue as quickly as possible.

6. Contact Information

If you need further assistance or have questions regarding your purchase, please reach out to our customer support team at Support@playcrazeludo.com.